Category Archives: Career Advice

Writing or updating your Curriculum Vitae (CV) or resume is a right of passage for any potential jobseeker. It is an important document that presents your education, skills.

Here are some resume writing tips that will make your resume stand out amongst fellow candidates.

Constructing the resume. Firstly, a cover letter should accompany your resume that introduces you to the intended recipient. In crafting your resume, it would be helpful to use a professional resume template. (See some below to reference.) This guide will get you started in terms of layout and presents your information in a logical order. This template can also be a resource when it comes to customizing your resume.

Tip: write a custom resume for each job application. Never send the same application to multiple companies.

Formatting. Ensure there are no unnecessary spaces in your CV. Spacing should be kept consistent throughout. Try keeping your CV to 2 pages. Check your formatting of your CV before submitting to the recruiter or potential employer. Ensure your font size is consistent throughout and number the pages.

What to put in the CV.

Work Experience- keep it recent and relevant. Your resume should be a high-level summary of your relevant professional accomplishments. List achievements, experiences, and positions that closely align with the jobs you’re applying for. Use strong action verbs and concrete nouns to demonstrate action and competency. Avoid copying and pasting your job description. Include your key duties and responsibilities.

Education. No need to list every paper and grade completed in graduate and post graduate. Employers need to see: Degree, institution and year completed or year started and expected completion date (include continuing or online education in this section). This shows your determination and motivation to continue acquiring skills needed for your career.

Show some personality. Include your interests in your resume to show some of the activities you do in your free time or organisations you are affiliated with.

References. It is important to approach the right people who are credible for your recommendations: former employers, managers, peers, customers, and clients. Recruiters and HR professionals contact your listed references as proof of your work experience and connections, so choose wisely.

Resume templates links


If you need more details contact us at or (868) 222-6911.

As a result of COVID-19, some of us are working remotely. Being confined to home, social distancing and constantly washing our hands has become the “new normal”. Yet, we need to maintain a work-life balance when working from home.

Here are some activities one can partake in to do something fun and not work related.

  • Learn a new language. Being able to communicate in another language can open a world of opportunities. New friends, travel or even employment. On the job front, it gives one the competitive edge amongst their peers as knowing another language is considered a skill. This time presents a unique opportunity to learn a language and to connect personal as well as professionally with people in online spaces.


  • Host a watch party with family and friends. Friends and family are connecting online and hosting watch parties for their collective favourite shows or movies. Netflix, Disney + and other streaming services are uploading new releases and even entire series of classics. Pop some popcorn, wear something comfortable, relax and enjoy the show with those dearest to you.


  • Hone your cooking skills. The pandemic has changed the way we plan or even cook our meals. Take this time to sharpen your skills and perfect delicious dishes. Cooking may seem daunting but one key tip is preparing your ingredients beforehand can make the experience less overwhelming. Also, check out your favourite celebrity chefs or foodie influencers youtube channels for recipes or even cook a meal with a friend to see who is truly the master chef.


  • Plant a home garden. You don’t need much space to start gardening. Firstly, choose the right location where there is adequate sunlight and the soil is moist. Start off small and simple by planting seasoning, herbs, lettuce or pimento peppers. Set aside days that you will be gardening so that you can tend to your crops. You will be proud when you pick fresh ingredients that you grew from your garden to cook for the family.


  • Get crafty. You always wanted to paint a feature wall in your living room or make your own natural soap and candles. Crave out time in your week to work on any project that will get your creativity flowing and your hands working. There are many online tutorials to assist in turning a novice into an expert.


  • Take an online dance class. Since we are all indoors, this is a great way to remain physically active while simultaneously spending time with the whole family. Hip Hop, Jazz, Modern, Soca, Dancehall or Afrobeats are some of the dances genres one can do. Make it interesting by allowing each family member to choose the style of dance for a particular week thus everyone can learn something new and get out of their comfort zone.


  • Time to meditate. Taking care of your mind is important. So find time during the day to meditate for 5 to 10 minutes. Some say the morning is the best time to meditate because there are fewer distractions but it all depends on your schedule. Meditation is one of the best ways to help you find a sense of calmness and clarity, reduce stress, promote healthy, restful sleep and increase focus. So schedule it in and meditate away!
I hope you had a wonderful Christmas and a Happy New Year. More importantly I hope you still have a job.

How many of you attended the office Christmas party and received a warning letter the next day? I presume not many. In an office party setting it is easy to forget appropriate behavior, especially when inebriated, and over step the bounds of political correctness. Perhaps one should not have gotten that intoxicated in the first place.

Is appropriate office behavior only required during official working hours? How should one operate outside of this? In the current digital media age it is important to remember that politically correct behavior doesn’t start at the office front door. Unfortunately the ease of access to our private lives via social media often means that lines are blurred.

Now a days we live in proverbial glass houses, as a result it is important to conduct all aspects of life in a manner that doesn’t bring one’s reputation or career into disrepute. Do you agree?

The only way is up! Actually this isn’t always the case. Sometimes you have to play the long game.

As a recruiter I speak to professionals about their career options on a daily basis. Many people say they will only consider another job if it’s a step up or if it presents a significant increase in salary. Sometimes these people are short sighted.

Consider this scenario; you are an Internal Auditor and would like your next job to be a Finance Manager. You apply for many Finance Manager jobs but are unable to get to the interview stage.

Perhaps you can pause and consider things from the hiring manager’s perspective, there are likely to be other candidates applying for the same job and many of them may already be Finance Managers.

What can you do differently to achieve the desired results? One option may be to look at internal options in your current place of work. Perhaps there is an opportunity to temporally cover for the Finance Manager when he / she is on vacation. In the short term it is in your interest to volunteer for a lateral assignment, or expand your workload, often without any increase in pay. The experience gained will position you one step closer to a Finance Manager role.

An alternative approach could be to apply for Financial Accountant roles instead of Finance Manager positions. After a couple years as a Financial Accountant you may have gained the desired experience to move into the Finance Manager position.

A third option could be to volunteer, in your spare time, as a Finance Manager for an NGO or Industry Committee that needs assistance in this area.

All three options provide the same result; relevant work experience. This will make your profile more desirable to hiring managers and assist in the career advancement that you seek.

Have you recently been retrenched or made redundant? Are you considering your next career move? Is this your first time job hunting in over a decade?

Trinidad and Tobago is largely dependent on a sector that has been in global decline for approximately two years. The Oil and Gas industry is in the throes of ”Lower for Longer Prices”, in addition the T&T economy has  been adversely affected by a lack of diversification and economic stimulation. Under these circumstances it’s not surprising to observe that a percentage of the mature working population have found themselves in a position they never envisioned; jobless with families to feed and mortgages to pay.

My advice; do not become complacent or procrastinate about jumpstarting your job search, we are in a challenging job market that is far from candidate driven. The first step toward finding a new role involves writing or re-vamping your CV, the key is to ensure you create an achievement lead CV.

Next up, the job search. Ideally you want to have a planned systematic approach to job hunting. Keep your activity levels high and engage in job search activities on a daily basis. It helps to structure your day, perhaps you can put aside an hour or two for perusing the press and online job boards. Also liaise with a reputable Recruitment Agency. Ensure you don’t duplicate efforts or apply for the same job multiple times through various avenues. Apply for jobs that are relevant to your skill-set. Also keep an open mind; be prepared to take on contract assignments. The working world is changing, be open to changing with it. Gone are the days of “A job for life”. Consider contract or project based work.

Make sure to prepare adequately for the interview; understand the company and its culture. Also you should know your CV inside out and be ready to answer questions about everything you have listed.

When negotiating your remuneration have realistic salary expectations, remember that it’s better to gain employment and sustain a marginal reduction in salary. The alternative may involve remaining unemployed for six to nine months or even longer.

Best of luck with your job search!

When searching for that first job Caribbean students are often trapped in an exasperating chicken and egg scenario. You need work experience to be considered for the position but employers are reluctant to give you that first job until you have work experience.

The secret to getting past this initial challenge is to work hard during your undergraduate years. Good grades always help but grades will only get you so far. How does one bridge that gap between University and work? The answer: look for internship opportunities and enroll to gain work experience during term breaks or apply for one of the few coveted “on campus jobs”. If you take an assignment every summer you are likely to gain six to nine months’ work experience while at university. Also don’t shy away from taking low level roles and working your way up. This is an excellent way to learn the ropes; many of the world’s strongest leaders started their careers this way.  The key to success is humbleness, once you get an opportunity be prepared to use your initiative, offer to assist with tasks, and maintain a high level of mental engagement so you learn quickly on the job.

Are you interested in changing jobs or casually looking at your options?

It’s important to note that most people don’t move for money. Motivation for career change often comes from a desire for career progression or a need to find a culture fit that’s more suitable.

With this in mind I advise candidates to take a practical approach to salary negotiations. A good rule of thumb is to expect an increase in salary of 10% or less. Also you should think of justifiable reasons why you deserve that 10% increase. Experienced professionals often move jobs because that are primarily focused on the role, remuneration is secondary.

To be through you may want to conduct research to understand what the current market rate is for similar jobs within your industry, bearing in mind that in Trinidad and Tobago the same job could have a vastly different salary range across different industries or different size businesses.

Also remember that good negotiations are based on give and take. If you are pushing for a higher salary be prepared to work long hours to deliver outstanding performance in return.

Susan’s Snippets

Once again, I am pleased to present the second of a two-part series of articles by guest writer, Mr Galba Bright. To view an illustrated presentation of this article on Emotionally Intelligent Time Management Tips, go to


Galba Bright resides in Jamaica. He is the Caribbean’s leading provider of Emotional Intelligence Learning Programmes and Knowledge Products.

The Information & Computer Technology Society of Trinidad & Tobago (ICTS) has postponed its Technology Session to a date to be determined. Keep checking the ICTS website for updates or email me at if you would like me to notify you when the Session will take place.


Smarter, Not Harder – 10 Emotionally Intelligent Time Management Tips … by Galba Bright

You’re living in an age where far more is about how your mind and brain work than ever before. Emotional Intelligence (EQ) studies show that how you think, feel and act are intimately linked.

Daniel Goleman, author of the 1995 book “Emotional Intelligence, Why It Can Matter More Than IQ” defines Emotional Intelligence (EQ) as:
“The capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.”

Use these 10 Tips and take control of your time and your life.

1. Solve work problems while you’re asleep. Ask your mind a question at the end of the day and expect a meaningful answer when you wake up. Many people report that they’ve achieved dramatic results by putting their subconscious mind to work.

2. Stop multi-tasking. Trying to do too many things at once and switching frequently between many tasks has been shown by many studies to reduce productivity by between 29% to 53%.

3. Sip iced water throughout your working day. If you drink as little as 4% – 5% below your optimal water requirements, your concentration and performance can be reduced by as much as 30%.

4. Produce a prioritised to-do list. Write it out, keep it on your PDA or store it on your computer. It’s far easier to achieve plans that you’ve made visible than those that just stay in your head.

5. Refer to your to do list frequently. Tick off the completed items as you finish them. This gets you actively involved in your tasks. It also strengthens your emotional commitment to their timely execution. It’s a very practical way to keep yourself motivated.

6. Write down your lifetime goals. When you make your goals explicit, you’re far more likely to achieve them. Your subconscious mind will get to work on achieving your goals without you really even knowing.

7. Review your lifetime goals at least every quarter. Stay on track and make sure that they’re in harmony with your values. Your goals may also change as you grow older and wiser.

8. Do high priority work when you’re at your peak. Structure your working day so that you do key tasks at the times of the day when your mind is most clear and your energy level is at its highest. You’ll save hours and gain even more time when you make this a regular habit.

9. Make fun of your fears about work. Be playful. Ask yourself “what is the worst thing that could possibly happen?” Let your imagination run wild, don’t hold back, be as ridiculous as possible. Do you see how absurd your fears are? Now get on and do the thing that you made you feel fearful in the first place.

10. Learn from your failures. Don’t waste time and energy blaming yourself if you don’t implement your new tips perfectly the first time. Keep on practicing. Focus on the tips that work for you and work out how to make them regular habits.

Download your free Tune up Your Emotional Intelligence Workbook from Email your comments to

Tell Us What You Think

(Referring to our last newsletter “Six Things You Must Know About Emotional Intelligence – by Galba Bright”)

Really good edition this month! … Patrice

We would love to hear what you think of this issue of CRS News. And of course, if you have any suggestions for upcoming issues that you would like to share with us, please send those too.

Susan’s Snippets

This month, I am pleased to present the first of a two-part series of articles by a guest writer, Mr Galba Bright, who was born in Sierra Leone, West Africa and migrated to England when very young. He holds a Masters Degree in Business Administration from Henley Management College, an Honours Law Degree from Warwick University and a Postgraduate Diploma in Research and Survey Methods from North London Polytechnic.
Mr Bright resides in Jamaica. He is the owner of Galba Bright & Associates, a company that operates the world’s first Caribbean-owned Emotional Intelligence website and blog.

The Information & Computer Technology Society of Trinidad & Tobago (ICTS) is hosting a Technology Session on Thursday 3rd May at 5pm. The address is the 2nd Floor, DFL Building, 10 Cipriani Boulevard, Port of Spain. The topics are Identity Management and Content Management. To register, please call Maylene Croney at 628 4010 ext. 2339 or email her at See the ICTS website for more details
CRS is hiring! If you know of anyone with a couple of years working experience who would be interested in working as a Recruiter in our Energy Division, and is good at selling and communications, then ask them to contact me at or click on Energy Recruiter Job to send their resume. Ideally, they should have some knowledge of engineering or other technical field.


Six Things You Must Know About Emotional Intelligence
by Galba Bright

There was a time when you needed to have a high IQ to succeed at work. Not any more.

Businesses are rushing to hire and promote people who have high levels of Emotional Intelligence (EQ). In this first article I provide the answers to six essential Emotional Intelligence. Read on and make your career soar.

Question1: What Is Emotional Intelligence?

Answer: Daniel Goleman, the world’s best known writer on Emotional Intelligence defines it as:
“The capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.”

Emotional Intelligence consists of four main building blocks.
Self-Awareness is about knowing what you are feeling in the moment and using this insight to guide your decision-making.
Self Management involves managing your emotions so that they help rather than hinder what you’re doing.
Social Awareness means sensing what other people are feeling and being able to understand their point of view.
Relationship Management, defines your effectiveness in guiding, motivating, leading and influencing others.

Question 2: What Impact Will My Emotional Intelligence Have On My Career?

Answer: If you have weaknesses in your Emotional Intelligence, you can seriously harm your career. A study of executives by the Center for Creative Leadership in the USA showed that 75% of the reasons why their careers were derailed could be traced to weaknesses in employees’ Emotional Intelligence.

The three main causes of career failure were poor interpersonal skills, not being a good team player and difficulties in handling change.

The 2007 book “Firms of Endearment: How World-Class Companies Profit from Passion and Purpose” by Rajendra Sisodia, David Wolfe and Jagdish N. Sheth showed that the companies that had more emotionally intelligent employees enjoyed greater profitability than those that didn’t.

The authors studied a range of industries and found that 90% of the top individual performers across industries had high Emotional Intelligence ratings compared with only 20% of the low performers.

Question 3: How Is My Emotional Intelligence Related To My IQ?

Answer: Your IQ, (Intelligence Quotient), describes your intellect. It is measured by tests such as GSAT, CXC and ‘A’ levels. They test your skills in dealing with numbers, words and your spatial awareness.

Emotional Intelligence refers to your ability to manage your emotions and to respond effectively to other people. A high intellect alone will rarely propel you to career success in the 21st Century. You need to respect your IQ and cultivate your EQ to achieve your goals.

Question 4: Is My Emotional Intelligence Fixed?

Answer: No, it is not. You can increase your Emotional Intelligence through practice, feedback and learning.

Question 5: How Can I Measure My Emotional Intelligence?

You could take a free quiz. You’ll get a good introduction to Emotional Intelligence as well as some insight into how you manage your emotions. A company called Queendom produces an online no-cost Emotional IQ Test. You can take it online at

My no-cost Tune up Your Emotional Intelligence Workbook contains a 20 Steps to Emotional Intelligence Questionnaire. It is a paper and pencil quiz. You can download the workbook at

If you want solid information to guide your career development and/or personal growth, you should take a professionally designed assessment. Some of the most popular online Emotional Intelligence Assessments include the EQ Map . It costs US $24.95. Or you might take the SEI Strengths Assessment The price is US $15.00.

The Emotional Intelligence Appraisal will cost you US $34.95. It also includes an e-learning programme. You can also find other firms by using an Internet search engine.

Question 6: I Want To Improve My Emotional Intelligence What Should I Do?

Answer: There are several things that you can do. For example, keep a journal or diary to record and reflect on your experiences. You can boost your self awareness and self management by writing and reflecting.

Ask people that you trust to give you feedback on your behaviour. They can help you to identify and act on any blind spots that may have caused you difficulty in the past. You can also work with a coach to set goals for improving your Emotional Intelligence and receive ongoing support as you progress.

Your EQ is the new measure that determines how effective you will be at work. Improving your Emotional Intelligence is a very rewarding process. If you invest in yourself, remain patient and persevere, you can transform your career and your quality of life.

Download your no-cost Tune up Your Emotional Intelligence Workbook from and start increasing your Emotional Intelligence right away.

In the second part of this series, we will look at some Emotional Intelligence tips that will help you improve your time management skills.

Galba Bright is the Caribbean’s leading provider of Emotional Intelligence Learning Programmes and Knowledge Products.

Tell Us What You Think

We would love to hear what you think of this issue of CRS News. And of course, if you have any suggestions for upcoming issues that you would like to share with us, please send those too.

Susan’s Snippets

We’ve just got through the madness of Carnival here in Trinidad and now we have World Cup Cricket on our doorstep. The resulting traffic jams, due to closed streets around the Oval for security purposes, has inspired this issue’s topic of how to avoid commuting stress altogether.

CRS is hiring! If you know of anyone with a couple of years working experience who would be interested in working as a Recruiter in our Energy Division, and is good at selling and communications, then ask them to contact me at or click on Energy Recruiter Job to send their resume. Ideally, they should have some knowledge of engineering or other technical field.

Working From Home

Fed up with sitting in traffic every morning going to work and then repeating this ordeal when going home? Isn’t this a colossal waste of your time? Have you considered whether you could do your job at home and save all this commuting stress?

Many jobs could be done at home at least part of the time. Technology makes it very easy for you to connect to the database at the office and it’s convenient to use the telephone and email for communicating with people.

We at CRS have had at least one person working from home for some time now. It’s simple to use Internet software like GoToMyPC which allows someone to connect to a PC at the office as if they were sitting in front of it. It’s really quite eerie to see the screens popping up by themselves on the office PC.

The advantages of this arrangement is that the home worker can choose her own hours. She only comes into the office for meetings or other staff events. She is much more productive as there are less distractions, and this suits her very well.

From CRS’s point of view, one less person in the open plan office means less distraction to other workers when she’s on the phone, etc. Also, the PC is available for other uses when the worker is not on it, and this has proved very useful for conducting online psychometric tests, etc.

The main disadvantage of working from home is that of boredom, missing interaction with co-workers, and finding the discipline to “be at the office” instead of at home, with the laundry/ TV/pets/children or whatever, beckoning. You have to adopt the mentality of “being at work” once you are in front of your computer and refuse to allow yourself to be sucked into home distractions.

I myself have spent some time doing work from home and I did have problems with the discipline of it. I also found that I was working weird hours, like late at night and weekends, and using normal work hours to go shopping, etc. This suited me very well and it was great not to have to dress for the office, and I certainly didn’t miss the commuting.

If you’re considering working from home, research other people’s experiences first to make sure this will suit you. Here’s one Blog that discusses this: Let me know how you get on.

Tell Us What You Think

We would love to hear what you think of this issue of CRS News. And of course, if you have any suggestions for upcoming issues that you would like to share with us, please send those too.