General Manager (Montserrat)
SALARY RANGE: USD $6,000 – USD $7,000
The General Manager (GM) of this diversified family business is responsible for providing day-to-day leadership, proactively managing the P&L, leading teams, and driving sales, margin improvement, operational efficiencies, and continuous improvement to increase profitability. The GM must ensure the business’ budget and financial objectives are achieved through effective teamwork and the implementation of plans and programs that are in support of the company’s values and employee ownership culture.
Competencies
- At least 5 years’ experience at a senior level within a diversified portfolio company in the building materials and distribution industry.
- Must have prior experience in a hardware distribution & retail.
- A minimum of a bachelor’s degree in business or related discipline.
- Excellent relationship building skills
- Proactive with the ability to drive results
- Strong Business and Financial Acumen
- Ability to cast a clear vision while tracking KPI’s
- Strong Business Development skills
- Ability to drive Continuous Improvement
Essential Functions
- Provide day-to-day leadership to develop, recommend, and implement strategies and processes to drive revenue and margin, growth, and customer loyalty and retention that are consistent with Company goals and that maximize the Company’s return on investment.
- Provide dynamic leadership to build, coach, develop, manage, drive accountability to ensure Company growth and profitability goals are achieved.
- Manage the business’ P&L to achieve budget expectations.
- Provide strong operational direction and accountability to ensure business effectiveness.
- Develop and utilize best practices to drive business development and growth, including identifying and implementing actions for new products and services, markets, and customer segments.
- Provide Sales and service leadership and oversee administration and improvements of sales and service policies and procedures, to ensure consistent sales and service performance.
- Provide Operations leadership to lower or optimize cost through continuous improvement and deployment to ensure effective purchasing and inventory management.
- Collaborate with senior management and other internal and external partners to assist with the development and implementation of new products, services, and operational improvements.
- Develop relationships with new and key accounts, vendors and channel partners and manage business issues and problem resolution according to Company policies and procedures and in coordination with applicable Company personnel.
- Communicate regularly and provide updates on business performance, opportunities and challenges and ensure key metrics are implemented and clearly communicated.
- Organize and conduct team meetings to promote transparent and effective communication and line of site to key business activities and initiatives.
- Participate in the annual budget and business plan process in support of organizational strategies and objectives to establish priorities, increase market share and identify opportunities with the greatest potential to maximize profits. Make necessary adjustments in expenses, plans and programs to meet financial.
- Model the Company’s values. Monitor and ensure compliance with Company policies and procedures and applicable laws and regulations.
- Keep the board informed of all matters of significance and take appropriate corrective action or suggest alternative courses of action.
- Monitor progress against goals and objectives, provide status updates and develop action plans to address.
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