Job Summary:

The Transaction Processing Officer is responsible for processing financial transactions accurately and efficiently while ensuring compliance with internal policies and regulatory requirements. The role supports operational efficiency by managing customer payments, reconciliations, and transaction-related reporting.

NOTE: This is a temporary, project-based opportunity requiring immediate availability for training and a minimum three (3)-month commitment. The role is specifically suited to individuals who are comfortable with, or are actively seeking, short-term or project type work opportunities.

Key Responsibilities

• Process and reconcile customer transactions, including ACH, loans, refunds and investments.

• Manage customer accounts, payments and cash transactions while resolving discrepancies.

• Maintain accurate financial records and documentation for compliance and audits.

• Handle customer queries, complaints and escalate suspicious transactions.
• Ensure timely and accurate reconciliation of assigned general ledger accounts in compliance with accounting policies and reporting deadlines.

• Provide relief teller services and excellent customer service.

Requirements

• Accounting Technician Certificate / ACCA Level 1 or 2.

• 1–2 years’ transaction processing experience, preferably in financial services.

• Strong numerical, analytical, problem-solving and customer service skills.

• Proficient in Microsoft Office and able to work accurately under pressure.